For ages 21 and above

A responsible gaming experience at kriya

Let gaming be fun, not a problem. kriya keeps you protected with deposit limits, self-exclusion, and 24/7 Bangla support.

Why is Responsible Gaming Important?

Online gaming and betting are a great source of entertainment — but only when kept under control. kriya believes every player's mental wellbeing and financial security deserve the highest priority.

Responsible gaming means playing in a way that does not harm your daily life, family, or finances. kriya is committed to keeping your gaming experience enjoyable and safe. Our platform offers a range of protection tools to help you set your own limits and take a break whenever you need one.

Important Warning

Gaming can become addictive. If you feel gaming is affecting your life negatively, contact support immediately.

For Ages 21 and Above Only

To open an account and play on kriya, you must be at least 21 years old. Gaming by minors is strictly prohibited.

Our Protection Tools

kriya provides several effective tools to help you stay in control of your gaming.

Deposit Limit

You can set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set, it cannot be exceeded, keeping your budget protected.

Self-Exclusion

If you feel you need a break, suspend your account for a set period. You can keep your account closed for 30 days, 90 days, or permanently.

Time-Out Feature

Take a break between gaming sessions. Pause your account for 24 hours, 72 hours, or 7 days, then return with a clear head.

Gaming History

View a full history of all your bets, wins, losses, and transactions at any time. Understand your gaming patterns and make informed decisions.

Reality Reminder

After a set period of play, you will be reminded of how long you have been gaming. These short break notifications help keep you aware.

24/7 Bengali Support

If you have any concerns about your gaming, our Bangla-speaking support team is always ready. Reach out via live chat or email — we are here for you.

Protection Tool Details

Below is a list of each responsible gaming tool we offer, along with how it works and how it is applied.

Tool Name How It Works Time Frame Status
Deposit Limit Set a maximum deposit amount on a daily / weekly / monthly basis Effective immediately Active
Loss Limit Set a maximum loss amount within a given period Effective immediately Active
Time-Out Take a break from 24 hours up to 7 days Upon request Active
Self-Exclusion Keep your account closed for 30 days, 90 days, or permanently Upon request Active
Reality Reminder Reminds you of your session time at set intervals Customizable Active
Account History View all transactions and gaming records at any time Always available Active

Signs of Problematic Gaming

If any of the following signs apply to you, it is time to seek help.

  • You are spending more money on gaming than the budget you set
  • You prefer gaming over spending time with family or friends
  • After a loss, you are placing larger bets to try to win your money back
  • You are hiding your gaming from family or those close to you
  • You are skipping work, studies, or important responsibilities to game
  • You want to stop gaming but cannot control yourself
  • Gaming is causing you financial pressure or putting you in debt

Golden Rules for Safe Gaming

Following these rules will keep gaming enjoyable at all times.

  • Only bet an amount you can afford to lose without it affecting your household
  • See gaming as entertainment, not a source of income
  • Stick strictly to your pre-set budget and time limits
  • Take regular breaks and spend time with your family
  • Do not use gaming to cope with stress or loneliness
  • Never game under the influence of alcohol or substances
  • If you lose, take a break instead of placing larger bets out of frustration

Protecting Minors

kriya strictly protects minors from gaming.

Age Verification for 21+

Age verification is mandatory when registering an account on kriya. We ensure that only individuals aged 21 or above can game on our platform.

If you have children or teenagers at home, make sure your devices are password-protected and keep your login details private. Visit our FAQ page for more details on this topic.

21+

For Ages 21 and Above Only

Steps to Getting Help

If gaming becomes a problem, follow these steps.

01

Acknowledge It

Ask yourself honestly whether you have a problem. Acknowledging the problem is the first step toward a solution.

02

Set Limits

Set a deposit limit or time-out on your account right away. It takes effect immediately.

03

Contact support

Contact us via kriya's 24/7 live chat or email. We will help you without judgment.

04

Seek Professional Help

If needed, seek help from a mental health specialist or counselor. Healthy living comes first.

Contact Us

Our Bangla-speaking support team is always ready for any questions or concerns about responsible gaming. Your information is kept completely confidential.

Support Contact

Live Chat
24/7 Instant Bangla Support
Support Hours
7 days a week, 24 hours a day
Language
Bangla (Bangladesh)

Responsible Gaming Checklist

I game for entertainment only
I stay within my budget
I review my gaming history regularly
I have my deposit limit set
I am spending time with my family
I am ready to ask for help when needed

Frequently Asked Questions (FAQ)

Answers to common questions about responsible gaming.

After logging in to your kriya account, go to Account Settings and find the "Responsible Gaming" section. There you can set daily, weekly, or monthly deposit limits. Limits take effect immediately. If you run into any issues, our 24/7 live chat support team is ready to help.

For a temporary self-exclusion, your account is reactivated automatically once the set period ends. For a permanent self-exclusion, you will need to contact the support team to reactivate your account and wait through a specific cooling-off period. We fully respect permanent self-exclusion decisions.

A time-out is a short-term break — usually from 24 hours to 7 days. It is a way to step back and rest. Self-exclusion is a longer-term measure, which can last 30 days, 90 days, or permanently. During a self-exclusion period, no access to the account is permitted.

kriya does not provide mental health services directly, but our support team can assist you in finding appropriate help and information. Use the responsible gaming tools in your account and, if needed, seek advice from a professional mental health specialist.

Start by speaking with them with empathy. Listen without judgment and encourage them to seek professional help. If you contact our support team, we can guide you on how to help them.

Your account balance is kept safe throughout your self-exclusion period. After a temporary exclusion ends, you can withdraw as normal. For a permanent exclusion, contact the support team to arrange a balance refund.

Enjoy kriya Safely

Enjoy cricket betting, slots, and casino games within responsible gaming boundaries. We are here for you.